HINDUSTAN CHAMBER OF COMMERCE
In association with
HALE HUMAN CAPITAL
Presents

Communication,Presentation Skills & E-mail Etiquettes

Date & Time: Thursday, July 21 , 2011 – 09.30 a.m. to 5.30 p.m.

Venue:
Hindustan Chamber of Commerce “Greams Dugar”
5th Floor, South Wing
149, Greams Road
Chennai - 600006

Introduction :

"First impression is the best impression" The way we communicate, signals the other party , what we want to convey and the understanding of the subject. In order to enhance productivity in work, communication is the key to boost the same.

There is nothing in life with out a communication. Being an effective communicator takes real skill. Communication & Presentation skills have to be developed, honed and added to on an on-going basis. They are the heart of interpersonal skills and the greater your awareness of how it works, the more effective your communication will be. We all want to give interesting, effective and memorable presentations. Our main objective as a communicator/presenter is to deliver a message with clarity.

Email as a communication tool, has brought about much positive advancement in the workplace - it's quicker than snail mail, less intrusive than a phone call and an efficient way to keep track of correspondence details. Hence it is important for organizations to have established rules for business email etiquette.

 

Contents :

Presentation Skill

• Presentation Types

• Importance of Preparation

• Structuring , Delivery & Environment

• Creativity and presentation skill

• Competencies required

• Objection handling

 

Communication Skill

• The Process of Communication

• Non Verbal Communication.

• Listening Skills

E-mail Etiquettes

• Business Email Etiquette

• Professionalism in e-mail

• Components of an effective e.mail.

• Positive attitude and thinking


Faculty profile :

Mr.Ragesh has more than a decade of experience in Human Resource Development vertical. He was Head of Human Resources at Volex Interconnect India Pvt. Ltd., which is a Multinational Company. Mr. Ragesh had successful stints at Kone Elevators, Eurotherm Del India Limited and Pentagon Global solutions too. Now he is managing his H R Consultancy firm named Hale Human Capital.

He has conducted numerous training programmes and developed training modules on Team building, Leadership, Emotional Intelligence and Balanced score card, Competency Mapping etc. Successfully implemented 360-Degree appraisals at Eurotherm Del India Limited. He did his Masters in Social Work. Also a Diploma holder in Sathya Sai Education and obtained a green belt certificate in six sigma from QT & T. His in-house workshop is widely appreciated by Vascon, Stock Holding corporation, Allison Transmission, BorgWarner, Asian PPG, Winergy Drive systems, Besmak components etc. He is a Consultant and H R Advisor for FUSO Glass India Pvt lt and Skylark .

Dr. Gowri Ramachandran is having more than 2.5 decades of corporate experience in public sector enterprises. She did her masters in comerce as well as business administration and a post graduate diploma holder in Financial Management. She has done her doctorate in corporate law. Currently she is a visiting faculty in many leading business schools. Also she is a consultant for Economic and Business analysis to Hindustan Chamber of Commerce a leading trade body. Regularly writes articles for their bullettin. Done lot of financial restructuring of SME’s sector. She has rendered numerous guest lectures in various management related topics. Conducted soft skill development programmes at Ashok Leyland, TVS group of co.etc to name a few.

Participation Level :

For all levels of employees.

Registration Fee:

Rs. 2,000/- plus service tax @ 10.3% per participant, which includes refreshments, lunch &
reference material. Cheque should be drawn in favour of “ Hindustan Chamber of Commerce”

Registration and Correspondence:

Kindly Send nomination along with the cheque and name/contact numbers/ email ids of the
participants at


Ms. Chitra

Hindustan Chamber of Commerce “Greams Dugar”,
5th Floor, South Wing
149, Greams Road
Chennai -06 Ph: 2829 4457/66,
Mobile : 9677008266
Ms. Aparna

HALE HUMAN CAPITAL
No. 173 & 174, 2nd Floor, 1st Main Road,
Nehru Nagar,
Rajiv Gandhi Road(OMR), Kottivakkam,
Chennai – 600 096.
Mobile : 9940291044
web site : www.halehumancapital.com